GlowRedefined implementation guide

Facebook DM to Zoom Link Automation

Collect a moisturizer ingredient-label photo and one skincare question through Facebook Messenger, then automatically share the private Zoom link for the Live Skin Science Hour.

What you need

1. Secure the Zoom meeting

  1. Sign in at Zoom and select Schedule.
  2. Name the meeting GlowRedefined Live Skin Science Hour.
  3. Set the correct date, time, and time zone.
  4. Enable a passcode and Waiting Room. Consider requiring registration for an attendee list.
  5. Save the meeting and copy the attendee join link, not the host start link.

2. Connect Facebook to ManyChat

  1. Create or sign in to your ManyChat account.
  2. Select Facebook Messenger and connect the GlowRedefined Facebook Page.
  3. Approve the requested Page and messaging permissions.
  4. If you will also promote the event on Instagram, connect the corresponding Instagram professional account in ManyChat Settings.

3. Create contact fields

In ManyChat, create these custom user fields before building the automation:

4. Build the submission flow

  1. Create a new ManyChat flow named Skin Science Hour — Photo Submission.
  2. Add a welcome message:
Hi! Thanks for joining the GlowRedefined Skin Science Hour conversation. Please send a clear photo of the ingredient-label side of the moisturizer you currently use, plus one skincare question you'd like answered live.
  1. Add a User Input block that accepts an image or file. Save it to Ingredient Label Photo.
  2. Add a second User Input block that accepts text. Save it to Skin Science Question.
  3. Add this confirmation message:
Got it—thank you! Your ingredient label and question have been received.

5. Deliver the Zoom link

  1. Add a Condition block after the confirmation message.
  2. Set the condition: Zoom Link Sent is not set (first-time submission).
  3. In the True branch, add a message with the Zoom join link:
You're all set! Here is your private link to the GlowRedefined Live Skin Science Hour: [PASTE YOUR ZOOM LINK HERE] This link is just for you—please don't share it publicly.
  1. Add an action to set Zoom Link Sent to true so the link is not sent again on repeat messages.
  2. In the False branch, add a message:
Thanks for reaching out again! Your original Zoom link is still valid. Check your earlier messages for the link, or reply RESEND if you need it again.

6. Set the flow trigger

Choose one or both trigger methods:

Configure both triggers in ManyChat under Growth Tools → Comment Growth Tool and Keywords respectively.

7. Optional: Log submissions to Google Sheets

  1. In ManyChat, add a Zapier or Make (formerly Integromat) action block after the photo and question are saved.
  2. Create a Zap or scenario that triggers on a ManyChat webhook and appends a row to your Google Sheet with: Contact name, Facebook ID, submission timestamp, question text, and a note that the photo was received.
  3. The photo file itself must be stored inside ManyChat or downloaded manually; Google Sheets stores only text and URLs.

Pre-launch checklist